Returns & Exchanges
At Main Event, we want you to be completely satisfied with your home decor and furniture; if an item isn't the perfect fit, you can return it within 30 days of delivery. All returned products must be in their original packaging and unassembled condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
- 2.Pack with Care
Securely place the items back in their original manufacturer packaging, ensuring all hardware and assembly instructions are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt until your refund is processed within 7-10 business days.
